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Ten minutes a day

You can’t become fluent in a foreign language in ten minutes a day, even if you try for months.

On the other hand, here are a dozen things many of us can do (or do better) if we stick with it:

Three-ball juggling
Touch typing
Rubik’s Cube
Drawing
Mental math
Memorizing a deck of cards or people’s names
Meditating
History or geography
Finding joy in small things
Typography
Ukulele
Italic handwriting
Morse code
Excel and HTML

There are two hard parts:

  1. The seven minutes after minute three
  2. Doing it again tomorrow

“I can’t do that,” might often be more honestly reported as, “I haven’t chosen to be able to do that.”

ShopPurple

Launching today: a collection of hundreds of stores that are worth detouring past Amazon to get to.

The stores were nominated by you, the readers of this blog, and are only lightly curated. There’s no business model for the site, just a collective sharing. Click and explore.

There are three ways to visit the site:

The HOTLIST creates a grid of the stores. The odd numbered entries are random, the even ones are sorted by the number of clicks they’ve received. Every time the page is loaded, these re-sort based on popularity.

The CATEGORY view shows you all the listings in a reasonably coherent directory.

And the RANDOM view is just what you’d imagine.

I hope it gives small businesses a bit of a boost.

Also, we’ve reached the last few weeks for the holiday bundle of three of my books and a handful of spindices. Sold only by the friendly folks at Porchlight.

[If you missed the original form for nominations, I’ll open it again for one more batch. I can’t promise to include everything, but I’m thrilled at the creativity and care that these merchants and creators have brought to their work.]

Bonus: a lovely post by Ari about Purple Cow and the magic of being hard to explain.

Learning from rejection

If you’re doing something creative, something important or something new, you’re certain to be rejected along the way.

It’s a signal. It might be proof that you offered it to the wrong person, or that the right person saw something about your work that didn’t serve their needs. Without learning from this signal, we’re doomed to experience it again and again.

What do we know for sure?

It was rejected.

What else?

Nothing. The reasons listed in the rejection letter are almost certainly made up. Perhaps they’re insulating themselves from being re-sold (“you said you didn’t like the color, but we have other colors!”) or perhaps they’re protecting your feelings. It could be that they aren’t telling themselves the truth, or don’t want to be hassled for telling you the truth.

Few people explain their rejection with, “I’m afraid,” or “I wanted to do it but my boss won’t let me,” or “you have bad breath and I don’t like you.”

Being rejected hurts, and we’re likely to marinate in the pain. We imagine that the person who rejected us understands everything about what we offered, is a rational actor and cares as much as we do. While we’re at it, we personalize, amplify and multiply the rejection.

But all we really know is that this person, on this day, in this situation, hearing the story the way we told it, said no.

Years ago, I self-published a booklet for political activists. My timing was good, and I had a chance to sell the books from an organizer’s booth at a march on the very topic my book was about. It was a beautiful April day, and I stood on the side of route as the march went by. More than 400,000 passed my table, and I sold four books.

That’s 399,996 rejections. Maybe more.

Was it the price? Halfway through the march, I lowered it from $10 to $1, just to have a good story to blog a few decades later.

Sales did not increase. Perhaps it was the color of the jacket, the page count or the typo on page 32? None of those things.

What did I learn? That people at a march are at the march to march, not to shop.

Watch what people do, not what they say. And if you really want to learn something, change the situation and see what happens the next time.

Learning from rejection begins with understanding the lesson that’s being offered.

The creep fades

The uncanny valley is the place where an image that’s almost human creeps us out:

Sorry to share that.

Human beings evolved to have a distaste for things that are almost, but not quite, the usual thing. It takes a while for someone who wasn’t raised with cilantro to like it–the same with hot sauce. When Edison first showed people his moving pictures, people screamed. Our brain is warning us that categories are getting surprising and we should be on alert.

As AI spreads through the culture, we’re seeing plenty of mediocre AI-style writing. And then humans subconsciously start writing in that style because they see it so often. And finally, a grudging acceptance that it sounds okay. We’ve been through this a hundred times before.

No one asks to get creeped out. It’s usually done to us, not for us. But, over time, the creep fades.

Like most warnings, we ought to keep two things in mind:

  1. All warnings are not the same. We need to decide which ones to ignore.
  2. Just because a warning fades doesn’t mean that the problem is gone.

The creepiness fades.

But at the same time, there’s a creeping change as trusted and expected elements of our culture fade away.

In search of a bargain

The ebook of The Knot is on sale today for less than $5 in the US.

Thanks for checking it out.

Also, here’s a preview of the three-book holiday bundle. It’s limited to the first 170 folks.

Bad employees/bad bosses

When an organization is struggling, it’s tempting for the boss to blame the team.

I’m not sure the evidence supports this. After all, other similar organizations are thriving–drawing from precisely the same labor pool.

Sure, it’s easier to be a coach if Michael Jordan is on your team, but it turns out that creating the conditions for commitment, learning and resilience are the boss’s job, not the people you hired to follow along.

Restrictive design

Design of any kind requires empathy. If you’re making it for yourself, it’s a hobby. Everything else is for someone else.

Great designers know who it’s for. And the design is for them, not for the designer.

Annie Jean-Baptiste teaches us about restrictive design. This is what happens when the designer fails to identify and recognize who the work is for, and then leaves people out. “Exclusion is a business decision, even when you did not mean to make it.”

Not everything needs to be designed for everyone. But all well-designed experiences and products are designed for someone.

Name your people, invite them in and give them what they need.

Ambiguity or clarity?

This is a choice we rarely name.

Putting effort into how much ambiguity we can handle can define a career and give us a path forward in our social and cultural interactions as well.

Our desire for clarity is based on safety and how we think about risk. If you know exactly what to expect, you won’t be held responsible for things that feel like they’re out of your control.

Clarity pushes us to put things in a category, a predictable box, well-labeled.

Ambiguity, on the other hand, is the nature of the future. All interactions with other people, with complex systems and with what hasn’t happened yet are somewhat unpredictable.

That range of outcomes is where possibility lies.

“I’m not sure.”

“This might not work.”

“We’ll be okay.”

Pretending that the ambiguous is certain is a short-term sort of bravado that works in the movies and politics but not in real life.

For the rest of us, there’s the chance to embrace the soft edges of ‘perhaps’ on our way to make things better.

HT to Seth B.

Start

The cultural impresario has always had leverage.

Invest time and money and put on a show. Start a cable network, a book publishing company or become a concert promoter. You’re the gatekeeper, an adjudicator of status, a person who can transform people’s lives simply by amplifying and spreading ideas and allowing art to reach its audience.

Time and money were apparently the gating factors. It takes a while to turn a profit, and it’s uncertain and hard work.

Except…

New platforms and tools remove both time and money as barriers.

Penn and Teller needed their fame and the CW network to launch their cable show Fool Us. But now, anyone can start a competitor on YouTube in a weekend.

A radio pundit needed to spend years to build a syndicated network of terrestrial stations, but now you can start a podcast, in your basement, for free. In a weekend.

Gallerists don’t need galleries, and you don’t even need a building to coordinate a foster-home-based pet shelter.

So what’s the impediment?

I’m guessing that if you got the call today, you could put together your ideas for a book, or five minutes of standup or even the software you’d code.

But we don’t need the specific call. We’ve all been called.

The barrier is simple: fear. The fear of beginning and of sticking with it. The fear of succeeding (or failing). The fear of impostor syndrome. And the fear of going forward without a guarantee.

So let’s call it that. Fear is real, but fear might not be rational.

Begin.

Reviewing the game tapes

A long time ago, football coaches realized that watching previous games was a good way to help players learn to do better.

Alas, the only thing we do with “this call may be recorded…” is use it as a cudgel for unempowered shift workers.

If we actually want to improve our interactions, perhaps we should watch the tapes together, after the fact, to see how our habits and systems are holding us back. It works for salespeople, programmers and doctors too.